Support

Help with the workspace, billing and exports.

Most answers are below. If you still need us, email support@millcons.shop — we reply within one business day.

How do I generate a strategy plan?

Open the workspace, describe your business in a sentence or two, choose a goal (or let it auto-detect) and select Generate strategy plan. You'll get prioritized actions, metrics, risks, a timeline and assumptions to verify.

How do I render and download visuals?

After a plan is generated, switch to the Visuals tab, pick a visual type (canvas, positioning map, roadmap, org chart, funnel or pitch slides) and use Download PNG.

How do I build a pitch reel?

In the Reel tab, choose a format (pitch teaser, product explainer or investor one-pager). Preview it in 16:9 and 9:16 with play/pause controls.

How do I export the Strategy Pack?

Use Export Strategy Pack (PDF) in the workspace. The PDF includes your plan, metrics, risks, timeline, assumptions and the disclaimer.

How is billing handled?

Plans are USD subscriptions processed by Stripe. Card details are entered on Stripe's secure checkout; Millwright never sees full card numbers. Manage or cancel from the customer portal.

What are the account limits for minors?

Millwright is not for anyone under 13. Users aged 13–17 need verifiable consent from a parent or guardian. See the Terms of Service.